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Want help with your website? Drop us a quick line and we’ll get back to you.
At kitadsgn, we use a systemized process that adapts to the level of involvement you prefer while designing your site. We can do as much of the heavy lifting as you want at a fixed price, so that you can focus on what is important. Here are the values that guide our process.
Design is Problem Solving
Our process uses design thinking methods to guide your website strategy. We believe that SMEs and startups can capitalize on Human-Centric methods to strategically maximize your business value, and translate that into success.
It's a Collaboration
Working together is better with trust and respect. We practice transparent communication with our clients, and request you do the same. Having your input is crucial for our collaboration, and allows us to optimize for your goals.
Constant Optimizing
True to our design centric core, we are always exploring new ways to do things. We constantly implement new techniques in conjunction with detailed and personalized work to deliver the highest quality to you.
All our website design plans come with the following benefits, designed to take the heavy lifting of building your site to us, so that you can focus on developing your business.
www.yourcompany.com
1 year validity
Look good on computers, tablets, & mobile
The groundwork is done for you to rank up in the search game
SSL, anti-spam, firewall, & backups sound too much?
We’ll sort it out
We'll teach you how to upload content and manage your site after we hand it over to you
We'll help you source the images with valid licensing for your site
We help you comply with the law as a website owner by providing templates of ToS & Privacy Policy for your site
Once we have the specs, content, & assets in our hands, you can expect the first revision within 7 days.
You'll have 14 days support after handover. We also provide professional advice & support along the way. Just let us know and we will ensure your queries are answered.
We go through the requirements & goals of your site, and plan the details together. This process starts with a form with questions from us to understand your business, and a follow-up chat if there are more questions that need clarification.
We send over the outlined job scope for your review and start with the design. The outlined job scope will be the basis of how we will be moving forward. We will let you know about the projected completion time, and keep you updated about the progress.
When all the pages are completed, we'll send it over to you and you can review if there are changes that need to be done. We'll make tweaks and perform a final check before it goes live.
Our variety of website-building plans are designed to get your site launched while working within your budget. From the pragmatics-focused options to the full-suite solutions – you can be sure we’ll work to create your website, your way.
Here are some answers we have often been asked about. Let us know if your questions are not answered here, we're happy to respond to your queries.
Our packages are designed for the most popular requests that people have. If you are looking for some other arrangements, feel free to reach out to discuss what it is you’re looking for.
Yes you absolutely can! We create the sites in a manner that makes it easily editable for you. If you’d like a walkthrough on how to upload your content and continue the upkeep of your site, let us know! We can arrange a session after our handover to help you better understand the process.
When we finalize the scope of work, you are only required to pay for the work done, regardless of the hours we put in. This fixed rate pricing is to ensure that our incentives are aligned: we’ll both benefit from completing the project on time, which is not the case with hourly billing.
Fixed plans also provides more stability, where you know for certain how much you’re paying for our services, and we can plan our projects accordingly.
When you decided to go ahead with our services, we require a 50% deposit before starting to work on your site. The remaining amount will be charged by the end of your project, before we handover your site and relevant files.
If the service that you signed for includes creative assets (such as logos) created by us, you will receive the files when the final invoice amount is paid.
While we are based in Malaysia, we serve an international client base, that’s why we trade in USD.
All our packages have after-sales support just in case there are issues with the site that might have gone undetected. We will be there to solve issues in the work done by us as soon as possible.
That said, we go through in-depth checks of your site before finalizing the handover, so you can be sure that you’re in good hands.
For each client we sign on, we make sure that we fully understand your business objectives before we start working on your site. With each major milestone that is set, you will be able to review the design, and have the final say before we move on to the next phase. We also provide an after-sales support for issues that may have done detected during the development.
Want help with your website? Drop us a quick line and we’ll get back to you.